Privacy Policy
Last updated: April 27, 2026.
Who we are
Win Air Cleaning LLC(“Win Air,” “we,” “us”) is a Florida company at 20815 NE 16th Ave Suite B24, Miami, FL 33179. Reach us at (954) 658-4953 or winairleads@gmail.com.
What we collect
We collect only what we need to serve you:
- Contact info you submit: name, phone, email, service interest, notes you write in our forms or chat assistant.
- Conversation transcripts: messages you send to our chat assistant, so our office can pick up where the bot left off.
- Page context: which page you were on when you contacted us, so we can answer with the right local detail.
- Basic web analytics: standard server logs (IP address, user agent, page accessed). Used for security and troubleshooting.
We do not sell your information. We do not buy lead lists. We do not collect sensitive personal data (health, financial accounts, government IDs).
How we use it
We use what you send us only to respond to you, schedule and perform service, and follow up on quality. We may also use aggregated, de-identified data to improve our website and chat assistant.
SMS messaging program
When you provide your phone number through our quote form, chat assistant, or by phone, you are opting in to receive transactional SMS messages from Win Air about your inquiry.
- Program description
- Win Air Cleaning sends appointment confirmations, technician arrival-window updates, quote replies, and follow-up messages related to a service inquiry you initiated.
- Message frequency
- Frequency varies by inquiry and typically does not exceed five (5) messages per interaction.
- Cost
- Message and data rates may apply. Win Air does not charge for messages, but your mobile carrier may.
- Opt out
- Reply STOP to any of our messages to opt out at any time. You will receive a confirmation message and no further messages.
- Help
- Reply HELP for help, or call (954) 658-4953.
- Carriers
- Carriers are not liable for delayed or undelivered messages.
- Eligible carriers
- Supported in the United States. Standard messaging supported on AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, and other major carriers.
- Privacy
- Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & analytics
We use only essential cookies (e.g., session storage to remember your chat thread). We do not run third-party advertising trackers.
Sharing
We do not sell or rent your information. We share only with providers necessary to operate (e.g., the email service that forwards your form submission to us). All such providers are bound by their own privacy obligations.
Retention
We keep contact information and service records for as long as needed to provide service, comply with tax/legal obligations, and handle warranty claims (typically up to 7 years). You may request deletion any time.
Your rights
You may at any time:
- Request a copy of the data we hold about you.
- Request correction or deletion.
- Opt out of SMS by replying STOP.
- Contact us at winairleads@gmail.com with any privacy question.
Children
Our services are intended for adults. We do not knowingly collect information from children under 13.
Changes
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the “Last updated” date above.
Contact
Questions? Email winairleads@gmail.com or call (954) 658-4953. You can also review our Terms of Service.